Managing communication with your travelers in Lubéron

A good exchange with tenants is essential to ensure a smooth experience and to obtain positive reviews. Clear and responsive communication reassures travelers, improves their stay and reduces the risk of misunderstandings.

We take care of the complete management of communication with your travelers before, during and after their stay. We make sure they get all the information they need for a stress-free arrival and a pleasant stay, while remaining available when needed.

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Careful follow-up at each stage of the stay

We guarantee a smooth and professional communication through various key steps:

Before arrival :
- Fast response to requests for information and questions about housing.
- Sending detailed instructions for arrival (address, access, key delivery).
- Personalized advice on activities and good addresses in Lubéron.
During the stay :
- Assistance in case of technical problems or questions about the equipment.
- Availability for any specific request (additional services, recommendations).
After departure :
- Verification of the smooth running of the stay.
- Request for feedback and management of passenger returns to improve the experience.

Optimized communication for a better customer experience

Our service makes it possible to ensure a fast and effective response to travelers, which contributes to better satisfaction and increases your chances of getting 5 star reviews.

We use various communication channels for a optimal reactivity :
✅ Messages via reservation platforms (Airbnb, Booking, Abritel, etc.).
✅ WhatsApp, SMS, or emails for instant support.
✅ Calls when needed for more personalized management.

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Why delegate communication with travelers?

Time saver : No need to manage repetitive questions and requests.
Enhanced customer experience : Fast support and attentive service.
Increase in positive reviews : Good communication improves satisfaction.
Responsiveness and professionalism : A service available to manage any situation.

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Entrust us with the management of your passenger communication

Give your tenants a stress-free experience through smooth and effective communication. We take care of exchanges to ensure a pleasant and smooth stay. Contact us today to find out more!

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